TELL US ABOUT THE ROLES AND RESPONSIBILITIES OF THE LEAD STAFF AT YOUR FACILITY.

Western Bariatric Institute is an established, highly experienced, multidisciplinary, surgical weight loss center located in Reno, Nevada. With a long track record of professional care, compassionate service, and outstanding outcomes, we are dedicated to providing our patients with the highest level of care available. Our practice houses four board-certified surgeons, three advanced practice nurses, a registered nurse, two medical assistants, a dietitian, and a whole line of support staff to care for our bariatric patients through every step of the process towards weight loss surgery. In total, we currently have 24 employees who specialize in providing outstanding patient care and service.

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JONES: Laparoscopic vs. Open Roux-en-Y Gastric Bypass: Does the Data Support One Method Over the Other?

Kenneth B. Jones, Jr., MD, FACS, is Clinical Assistant Professor of Surgery, Louisiana State University, Health Sciences Center, Shreveport, Louisiana.

The term “minimally invasive, open Roux-en-Y gastric bypass with a left subcostal incision (RYGBP-LSI)” appears to be an oxymoron. “Open RYGBP” means a xiphoid to umbilical midline incision, but that may not always be the case. Many bariatric surgeons use a much smaller incision, and in over 4,000 bariatric cases (including various gastroplasties earlier on and then RYGBP in the past 20 years), I have used a left subcostal incision exclusively, which levels the laparoscopic versus open playing field, relative to abdominal access.

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by James W. Saxton, JD; Maggie M. Finkelstein, JD;
and Susan Gallagher Camden, RN, MSN, PhD

Both from Stevens & Lee, Lawyers and Consultants

This third installment of our newest Bariatric Times column serves to answer all of your legal, managerial, treatment-related, and universal bariatric questions. Keep in the loop simply by reading your fellow bariatric professionals’ questions and our experts’ answers in the coming issues, or by sending in your own inquiries involving issues in your bariatric practice.

We are really interested in creating a customer-centered practice. Can you give one example of a bariatric surgery program that provides a high level of customer service?

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